: i already tried the download 3 times yesterday, so am reluctant to
: go that route again for now.

: do you think it would make a difference if i took the laptop to a
: wifi place [eg cafe] & did the download there? This may be a
: very silly question but i'm thinking the wifi may provide a more
: constant signal or something!

: i definitely chose the version for Vista.

: i did go to java help & Windows help & wrote down &
: followed exact instructions. it took about an hour each time.

: it's very frustrating for me because i now have 2 computers but
: still no chat.

: the laptop is great for lists though.

: Mel

Mel, I think your troubleshooting instincts are at least as good as mine Nothing silly about going to a wifi place.

Also, at one time many years ago I went to Kinko's (now Fedex Kinko's) when I was traveling, and they had a land line connection to the internet. All I had to have was an ethernet cable. At the time, it was free. Don't know if they are in the UK or if they still have that service, but it's another option.

I have downloaded lots of stuff over wifi that worked just fine.

Kitty