: Hi,
: When I try to get into chat I get the
: message "this plug in is not
: supported". It happens on
: both computers. I don't know what
: it means. Can you help?
: Thank you.
: janice

Janice it can mean a couple of things..

1) you may nee to update your java and then give it permission to load.
Or it may mean that you are using a browser such as chrome that blocks java. For that you can find a work around by googling.

kathleen